How It Works
How It Works
For providers, families, and the professionals who connect them.
The Youth Support Standards Project
YSSP lists adolescent treatment transport, intervention, and case management providers. Families, clinicians, educational consultants, and treatment programs can see who's working in this space and what the community has to say about them.
Providers can claim their profiles and build them out. The community shares feedback through reviews and references. The information is there for anyone who wants to look.
How Profiles Work
Every listed company has a profile. Out of the box, it shows the basics — where they're located, their Google review rating, and their website. That's the starting point.
Any company can claim their profile by confirming their domain. Once claimed, you manage your own presence — write your description, list your services, add your contact information. It's your profile. You decide what it says.
What you can't control is what the community says. Every profile includes space for family reviews, employee reviews, and peer references. Those come from the people who've actually worked with you, worked for you, or trusted you with their kids. That feedback is what gives the directory its value.
Every Profile
Community Feedback
Every provider profile includes community-driven feedback that we don't control or filter.
Google Reviews
Your public Google rating, pulled directly from your Google Business profile.
Employee Reviews
Anonymous reviews from current and former staff about what it's like to work there.
Family Reviews
First-hand accounts from families who've used the provider's services.
Peer References
Other companies and professionals who can speak to a provider's character and reliability.
The YSSP Designation
The designation isn't a checklist. It's built around a set of questions that tell us who a company actually is.
Your Ethos
Every company that carries the YSSP stamp has a stated ethos. Not a marketing tagline — the actual reason you do this work and what you believe about how it should be done. We ask for it in your own words, and we share it publicly.
Growth
What training, education, or development has your team pursued in the last twelve months, and why did you choose it? It doesn't have to be clinical. It can be operational, leadership, safety, cultural competency — whatever is relevant and interesting to you. We're not telling anyone what to study. We want to see that you're choosing to grow and that you can explain why that particular area matters to you.
Your Process
Describe how you plan, execute, and oversee transports. Who's in charge of what. How decisions get made. How accountability works. We're not comparing it to our process. We want to see that yours is intentional and that you can walk us through it.
Memorable Deviations
In the past twelve months, how many of your transports fundamentally deviated from the original plan? What changed, how did you handle it, and what happened? Every company deals with things going off-script. We're interested in how you respond when they do.
Family Engagement
What role does family communication and support play in your process? Before, during, and after the transport — how do you engage the people who are trusting you with their kid?
Your Team
How many transports do you do a year, and how many of those are handled by the same core people? We ask because team consistency and stability say a lot about a company's culture and how they actually operate day to day.
Records
Providers are expected to maintain records of their transports — what happened, who was involved, how it went. This is basic, but it matters, especially as we start collecting data across the industry for the first time.
Research Participation
This is where it gets different. Every YSSP-designated provider agrees to adopt our proprietary platform and participate in the first national data collection effort on adolescent transport.
The platform itself is useful — real-time GPS tracking anywhere in the country or internationally, in the air or on the ground, visible to parents, treatment centers, and transport agents at the same time. All communication and documentation in one place.
But the bigger purpose is what that data becomes. There has never been a study on adolescent transport. No outcome data, no aggregated information on how transports actually go, nothing. The media narrative around this work has been built without a single data point behind it.
This study changes that. The data collected through the platform will be compiled into the first research of its kind — a real picture of what professional adolescent transport looks like, built by the providers doing the work. Every company that carries the YSSP stamp can point to that data and say, this is what we actually do, and here's the proof.
Common Questions
How do companies get listed?
We research the space and add providers as we find them. Any company can also reach out to be added. Being listed doesn't imply endorsement — it means you exist in this space and the community can see you.
Can companies edit their own profiles?
Yes. Claim your profile by confirming your domain, and you control what it says — your description, services, contact information. The community feedback sections (Google reviews, family reviews, employee reviews, peer references) are separate and not editable by the provider.
What is the YSSP designation?
It's an application-based process. Providers answer a series of questions about their ethos, their process, how they handle deviations, how they engage families, their team structure, and their record-keeping. There's no single right answer — we're looking for intentionality and transparency. Designated providers also agree to participate in the first national data collection effort on adolescent transport through our technology platform.
What does the technology platform do?
Real-time GPS tracking visible to parents, treatment centers, and transport agents simultaneously — anywhere in the country or internationally, in the air or on the ground. All communication and documentation in one place. The data collected through the platform feeds into the first study of its kind on adolescent transport.
Is the designation required to be listed?
No. Any provider can have a profile on the site. The designation is for companies that want to go further — to show who they are, how they work, and to participate in something that's never been done in this industry.
Find Your Company or Get Listed
Browse the directory to find your profile, or reach out if your company isn't listed yet.